Gameday Essentials

Ticketmaster
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Download the Magic App
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The Magic App is Your Remote Control On Gameday

Download the Magic app to access your tickets, order food and drinks and personalize your game-day experience.

Frequently Asked Questions

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DO CHILDREN NEED A TICKET TO THE GAME?

Children 36 inches (3 feet) or taller must have a ticket for entry. A child shorter than 36 inches is admitted free of charge and must sit on an adult's lap.

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I'M HAVING TROUBLE ACCESSING MY TICKETS, WHAT SHOULD I DO?

Try signing into our free Kia Center Wi-Fi. A better connection usually solves the problem
View Wi-Fi FAQs »

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ARE BAGS OR PURSES PERMITTED?
  • Large bags are not permitted for entry and must be checked prior to entering the main doors.
  • Small clutches must not exceed 4.5" x6.5" x1.5"
  • Medical or parent bags are exceptions and must go through the x-ray machine at designated doors.
  • Any bag larger than the above must be returned to a secure location, discarded or the guest can rent a locker from BinBox.
  • Strollers are not permitted for entry.

Binbox is available for fans whose bags do not comply with facility regulations. Binbox will be positioned outside near Big Storm Brewery off Church St. and Division Ave. Guests may reserve a locker to check their belongings for a small fee. Security personnel will be present to check the bags, and Binbox staff will be on site at each location to troubleshoot any website/app issues for purchases.

Kia Center

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Parking
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Restaurants & Bars
Orlando Magic