Inside Sales | Team | Boston Celtics

Justin Brown

Sr. Season Ticket Account Executive

"Treat every day in Inside Sales as if it were an interview! You never know when the next opportunity will present itself!"

Brian Burnard

Vice President, Premium & Season Ticket Sales

"An important piece of advice that I have put into practice is to identify what motivates you to show up, and work hard every day."

Nick Cacici

Sr. Premium Sales Account Executive

"No job or task is beneath you. Work hard for yourself and for your teammates."

Craig Cassano

Premium Sales Account Executive

"An important theme of Inside Sales is being willing to grow (personally and professionally), and to be consistent (come to work each day ready to grind). You are a sales professional whose brand happens to be professional sports. The goal should be to learn the science and fundamentals of sales which will help you become successful in business and in life."

Taliyah Countrymon

Account Executive

"Stay your course. Sales is a grind and moves in waves. If you stay determined, motivated, and work hard the results will ALWAYS show. Find ways to be personable that way you can create an authentic and flowing relationship with the customer. Don't be afraid to show your personality in what you do. Also, make sure to have fun!"

Jacob Cruz

Director, Corporate Partnerships

"If you are considering applying to this Program but are unsure if sales is for you, challenge yourself to try! You will be surprised at how you can grow from this opportunity and how well the Program can prepare you for a career in sports! As an Inside Sales Representative, take advantage of the situation. You are in a unique position to network within one of the most valuable teams in professional sports while also being able to showcase your work ethic, eagerness to learn and ability to develop new skills!"

Katie Hamm

Sr. Premium Sales Account Executive

"Bring a positive attitude and desire to learn each day as an Inside Sales Representative. That will stick with you throughout your career!"

Erin Kelly

Sr. Manager, Member Engagement & Guest Experience

"Step into each day with a positive attitude and try to maintain that positive attitude no matter the challenges or obstacles you face."

John Krafick

Sr. Season Ticket Account Executive

"Be a sponge! There is so much to learn during Inside Sales, be curious, coachable, ask questions and make an impact!"

Alex Manta

Director, Business Operations

"Find a way to stand out - figure out your niche and be the best at it."

Molly McAteer

Sr. Inside Sales Representative

"My biggest piece of advice for a first year Inside Sales Rep would be becoming comfortable with being uncomfortable. Whether it is practicing call scripts with a colleague or dialing the phone for the first time, you won’t grow in your sales process until you put yourself in situations to learn new skills. Most importantly, utilize the team of people around you who are there to lead you through this new and exciting journey."

Jonathan Robinson

Group Sales Account Manager

"Enjoy the process, don't be afraid to ask questions, focus on progress and not perfection."

Jack Ruble

Sr. Inside Sales Representative

"You get out, what you put in. Your drive and level of outreach will definitely go a long way in helping you succeed throughout the course of a long season."

Lauren Scurini

Director, Member Experience & Retention

"Don't get too low on the lows or too high on the highs."

Bridget Sheehan

Sr. Inside Sales Representative

"Be reliable, be coachable and embrace feedback. Choose to be genuine in the relationships you build. Enjoy the process and take the time as an Inside Sales Representative to invest in your personal and professional development each and every day."

Jake Wendling

Vice President, Live Production & Entertainment

"Always be open to new opportunities, you never know what doors it may open."

Alice Zottoli

Director, Financial Planning & Analysis

"Be a team player and celebrate each other's victories."

Shawn Sullivan

Executive Vice President, Chief Marketing Officer

"My favorite memory is the comeback in Game 4 of the 2008 NBA Finals on the road in LA.Â I still remember everything about that game and then going out to celebrate with Celtics staff postgame.Â All these years later, still such a special memory."

Mackenzie Silverio Henderson

Sr. Vice President, Ticket Sales

"My favorite memory during my time with the Celtics was the 2008 Championship run and the parade and celebrations that followed!"

Brian Burnard

Vice President, Premium & Season Ticket Sales

"My favorite Celtics memory was celebrating the 2008 NBA Championship with the team and seeing all of the hard work from the season culminate into a win at the biggest moment."

Chrissy Leach

Director, Group Sales

"My favorite Celtics memory (so far!) is Paul Pierce's number retirement in 2018. I grew up watching Paul play for the Celtics so it was really special to be in the building for that ceremony."

Tyler Massey

Manager, Premium & Season Tickets

"My top Celtics memory was the 2022 turnaround and trip to the NBA Finals"

Kate Sullivan

Manager, Inside Sales

"Since joining the Celtics, I have loved collaborating with teammates across departments to build an industry leading Inside Sales Program. I am most excited for the high potential of this Program and to officially welcome our next class of Inside Sales Representatives! We have big goals ahead, and this Program will play a major role in achieving them!"

Matt Griffin

Sr. Vice President, Strategy & Business Operations

"I don't think anything will top being part of the championship parade in 2008 but let's raise another banner and find out!"

Paul Cacciatore

Vice President, Member Experience & Arena Operations

"While I have many favorite memories during my time with the Celtics, one that stands out amongst the rest is the opportunity I had to meet Red Auerbach when I first started. We spent an hour chatting about our personal lives, but one thing he stressed to me was to take care of our fans like they were my family as they are the lifeline of the organization. I work hard each day to try and do just that!"

Brittany Glenn

Sr. Director, Member Experience, Retention & Operations

"My favorite Celtics memory to date is traveling to Golden State for Games 1 & 2 of the 2022 NBA Finals."

Lauren Scurini

Director, Member Experience & Retention

"A favorite memory of mine was Paul Pierce's return to TD Garden during his final year as a player. He hit a three at the buzzer and you would've thought he hit that for the Celtics with the crowd eruption!"

Colleen Rossetti

Sr. Manager, VIP Experience & Retention

"My favorite Celtics memory is the Paul Pierce and Kevin Garnett number retirements and the games and events celebrating both."

Erin Kelly

Sr. Manager, Member Engagement & Guest Experience

"Experiencing my first Finals appearance and being able to travel to San Francisco for Games 1 and 2 definitely tops the list as a favorite Celtics memory so far!"

Your Celtics
Legacy Starts Here

The Celtics Way

Training & Development

Success Stories

Ticket Sales Leadership

Service Leadership

Justin Brown

Brian Burnard

Nick Cacici

Craig Cassano

Taliyah Countrymon

Jacob Cruz

Katie Hamm

Erin Kelly

John Krafick

Alex Manta

Molly McAteer

Jonathan Robinson

Jack Ruble

Lauren Scurini

Bridget Sheehan

Jake Wendling

Alice Zottoli

Shawn Sullivan

Mackenzie Silverio Henderson

Brian Burnard

Chrissy Leach

Tyler Massey

Kate Sullivan

Matt Griffin

Paul Cacciatore

Brittany Glenn

Lauren Scurini

Colleen Rossetti

Erin Kelly